Shipping & Returns Policy

Shipping Information

Processing & Delivery Times: All orders are processed as quickly as possible after payment is received. Processing and delivery times vary depending on the product, order volume, carrier performance, and delivery location. 

Shipping Costs: Shipping rates are calculated at checkout based on your delivery address and the size/weight of your order. 

Tracking: All orders are shipped with tracking. A tracking number will be emailed to you once your order has been dispatched. 

Authority to Leave (ATL): All orders are shipped with Authority to Leave by default. This means the courier is authorised to leave your parcel in a safe location at the delivery address if no one is available to receive it.

Once the courier has recorded the delivery as completed, Wheel Torque Pty Ltd is not responsible for loss, theft or damage that occurs after delivery.

 

International Orders: At this time, we only ship within Australia.

Standard Shipping Costs *

Location	Cost
Victoria	$100
New South Wales	$200
Tasmania	$250
South Australia	$250
Queensland	$300
Northern Territory	$350
Western Australia	$350

 

*Above costs are based of a standard set of 4 wheels.

Returns & Exchanges – Second-Hand Items

No Change-of-Mind Returns: We do not accept returns, exchanges, or refunds for second-hand items if you simply change your mind, choose the wrong size, or no longer want the item.